Tel: 01502 734343

FAQ

All our team here at Aphrodite are trained to the most professional of standards with at least two years' of experience. We also ensure to continue to carry out refresher training so the team have the most current and up to date knowledge and skills.
We ask that all those booked in for a massage treatment to shower before arrival. We also advise against emersion into water witin the first 24 hours after a massage treatment in order to achieve the maximum benefit from the aromatherapy oils used.
Aphrodite gift vouchers are valid for 6 months starting on the purchase date. Gift vouchers are not redeemable against clinical/specialist treatments or beauty products.I have purchased an Aphrodite gift voucher, how can I redeem this?
Simply book an appointment and bring your gift voucher with you. You will need to present this at the end of your treatment.
We ask you, for your own wellbeing, to inform us of any medical conditions at the time of booking. Certain treatments may not be advisable to you.
We provide all of our Aphrodite guests with towels and robes leaving you only a swimming costume to bring along.
We accept cash and all major debit and credit cards however we are unable to accept American Express or Cheques. All of our advertised prices are inclusive of VAT and are correct at time of being published online.
If you are unable to make your appointment with us, we ask that a cancellation is made 6 hours before the scheduled appointment by simply contacting us at 01502 734343. If you need to make a cancellation outside of salon opening hours you may send us an email however we request that a follow up phone call is made. If a cancellation is made after this time a fee may apply.
Unfortunately the majority of our treatments require you to be 16 and over, however we can offer some of our nail and eyebrow shaping treatments to those under the age of 16. We advise you to speak to a member of the team upon booking so to avoid disappointment.
If a therapist is not available to carry out your treatments through circumstances beyond our control, we reserve the right to transfer the booking to an alternative therapist. In unusual circumstances we may need to cancel your booking. In the event that we cannot fulfil your appointment, we will contact you by telephone, where possible.