Jane Potter – Managing Director
“I want all of my customers to feel amazing after their time with us and I know that the people within my team are the key to ensuring that this always happens. Of course, skills and knowledge are very important so all of my therapists have received at least two years of training. For us, learning and development doesn’t stop there though and to keep us one step ahead, the team are regularly given refresher training so we can always keep abreast of what’s new within the industry and ensure that we offer our customers a wide range of exciting products and treatments. I know that it is also vitally important for all my team to be friendly, approachable and committed to looking after their customers. I believe that it is these qualities, combined with their wide range of skills, that ensure that over 90% of our customers come back to us time and time again.”
Becky Steadman- Salon Manager
“My team have a really wide range of skills and specialities which means that we can offer a comprehensive service to our clients. The one thing that they do have in common though is that our customers consistently tell us that not only are they really pleased with the service and treatments that we have provided but also how professional and bubbly the team are. I can certainly vouch for that as it really is a pleasure to come to work every day.”
